With the summer suddenly returning last week, it was lovely to have another electric bike to review. I’ve reviewed the Granite Pro from Batribike last year, so it was really exciting to get to check out their newest addition to the ‘stable’ in the shape of the MTB style Storm.
Listen in to the stream to find out all about this amazing e-bike and keep an eye on the website for a full review coming soon.
Thanks to Sue from Batribike for personally delivering the bike to me!!
Great fun was had this week as I was out on about testing one of my favourite forms of transport! Yes, I was testing an super electric bike from those clever people at KTM.
I even brought the bike into the studio to show everyone and nearly managed to run over a musician in the green room.
The KTM eStreet P is a really nice electric bike which makes great use of pedal assistance with the 250w motor giving you up to 400% assistance. I’m really impressed with the bike and I will be reviewing it in full later this week. For now listen in to the stream and find out about this very nice eBike.
Massive thanks to Louise Johnson at KTM Industries UK for all her help in getting the bike to me.
This week we talk about Matt’s seven days with the Smart Ebike from Mercedes Benz. The bike is built from the ground up to be an pedelec bike, with futuristic looks and amazing features. A true ‘gadget’ for the 21st century.
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Special thanks to Carl Beer at Ipswich Mercedes for arranging the loan of the bike and for being incredibly helpful and informative prior to picking the bike up!!
Thanks for visiting this page, which is one of the most popular on my blog. If you would like to help support the us, please consider visiting my Amazon Store. Thanks again for visiting, Matt
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Smart eBike Support in the UK – 1 July 2020
I get quite a large number of messages in the UK requesting assistance with the Smart eBike. Whilst I am also an eBike owner, I also fall into the category of everyone else with regard to problem-solving and troubleshooting issues with our bikes. I have actually reached out to Mercedes Benz and highlighted the issue of ongoing support from them on these bikes, which of course cost all of us a fairly hefty sum of money at the time of purchase.
Personally, I have struggled to get support with my bike and had to bend several peoples eardrums to get a result after feeling left high-and-dry in the event of needing assistance. I personally was successful getting the repair work done on my Smart eBike whilst also having a Firmware update to boot. The technician at Smart was very helpful and in fact, was excited to be involved in the maintenance of a vehicle that was no longer manufactured. This involved the installation of software on his PC and connection directly to the bike. It might well be a good time for Smart to release this software into the public domain to allow for their customers to continue to maintain their bikes for years to come.
This does continue to feel unfair as I have (like many others) approached bike repair shops for assistance and have got absolutely nowhere! So indeed the only port of call continues to be Mercedes Benz themselves.
So, the official line is that in event of any issues with your Smart eBike, you should contact Mercedes-Benz Customer Care on the following email address cs.uk@cac.mercedes-benz.com. I am reliably informed that you will be assisted with your query.
You can also view the Smart eBike Owners manual online using this link. Now read on!!
This week Matt talks about his experiences testing the Sparta ION/RX Electric Bike. Is there a future for electric bikes? Are they a legitimate replacement for Cars or Motorcycles? Have a listen and find out for yourself. If you want to know more about Matt’s review, you can read all about it here.
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Thanks again to www.justebikes.co.uk for providing us with the bike. If you are interested in purchasing an electric bike, James at Justebikes in Leiston on 01728 830 817 or London on 0208 960 9848. He has a vast range of models in his showrooms to suit every taste.
We’ve lots of gadgets lined up for the next few weeks both on Mark Murphy’s show on Radio Suffolk and also here on our web site.
On Monday, we wrap up our review on Nokia’s Lumia 1520 and HTC One M8 and find out if they are worthy competition for the Camera.
We are currently testing four very different products. Listen and look out for reviews on the Samsung Galaxy Camera 2, Samsung Galaxy Tab Pro 12.2 and the Motorola Moto G smart phone.
Also, watch out if you are driving around the lanes of Ipswich and Waldringfield over the next couple of weeks!!! Matt begins testing the Sparta RX Plus, eBike, kindly supplied from justebikes, who have stores in Leiston, Suffolk and Portobello Road in London. Matt is looking forward to getting some much needed fresh air!!
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