Tag Archives: customer experience

Last Chance to Enter the 20th Annual MEFFYS Awards – The ‘Oscars’ of the Mobile Ecosystem

The countdown is on! Entries are closing soon for the 20th Annual MEFFYS Awards, the most prestigious event in the mobile ecosystem. Often referred to as the ‘Oscars of the Mobile Ecosystem’, the MEFFYS celebrates the cutting-edge innovation, creativity, and ingenuity that have shaped the mobile industry over the past year.


What Are the MEFFYS Awards?

Hosted by the Mobile Ecosystem Forum (MEF), the MEFFYS Awards are a chance to spotlight the groundbreaking work happening across MEF’s core ecosystems. Whether you’re part of a start-up, a global enterprise, or an individual innovator, this is your opportunity to be recognised as a leader in telecoms and mobile innovation.

The MEFFYS 2025 features nine categories designed to celebrate all corners of the mobile ecosystem:

  • Content and Advertising: For creativity and innovation in mobile content.
  • Payments & Commerce: Transforming digital transactions with groundbreaking solutions.
  • ID & Data: Pioneering identity management and data solutions.
  • Connectivity & Wholesale: Driving seamless global connectivity.
  • Messaging Channels: Revolutionising how we communicate.
  • Omnichannel Customer Experience: Delivering cohesive and impactful customer journeys.
  • Mobile Evolution: Pushing the boundaries of mobile technology.
  • Antifraud: Protecting users and businesses with innovative solutions.
  • ESG: Recognising contributions to sustainability and governance.

Additionally, the MEFFYS Special Award will honour an individual’s Personal Contribution to the Mobile Ecosystem, a highlight of the ceremony every year.


Last Chance to Enter the 20th Annual MEFFYS Awards – The ‘Oscars’ of the Mobile Ecosystem
Last Chance to Enter the 20th Annual MEFFYS Awards – The ‘Oscars’ of the Mobile Ecosystem

The MEFFYS Awards Ceremony

This year’s awards ceremony will be held on Monday, 3rd March 2025, in Barcelona, coinciding with MWC week. The event promises to be a glamorous black-tie affair, complete with red carpet, fine dining, entertainment, and plenty of networking opportunities.

But it’s not just about celebrating the winners—it’s also a chance to take the pulse of the latest trends, innovations, and ideas driving the mobile ecosystem. With surprises planned for the evening, it’s sure to be a night to remember!


Key Dates and How to Enter

  • Nomination Deadline: 15th January 2025
  • Voting Closes: 17th February 2025
  • Winners Announced: 3rd March 2025

Nominations are open to everyone, but only MEF Members and MEF Minute Subscribers can vote. Submissions can span multiple categories, but each entry must represent a unique product, service, or use case.

Think your innovation deserves the spotlight? Nominate now: MEFFYS Awards Nominations.


Last Chance to Enter the 20th Annual MEFFYS Awards – The ‘Oscars’ of the Mobile Ecosystem
Last Chance to Enter the 20th Annual MEFFYS Awards – The ‘Oscars’ of the Mobile Ecosystem

Why the MEFFYS Matter

Since its inception in 2000, the Mobile Ecosystem Forum has championed innovation, best practices, and solutions that drive inclusion, sustainability, and trusted services across the mobile landscape. The MEFFYS Awards are an extension of this mission, showcasing the transformative power of mobile technology to enrich lives and accelerate industry growth.

From anti-fraud measures to sustainability projects, the MEFFYS spotlight the ideas and people shaping the future of mobile technology. With 20 years of history, these awards have become a benchmark of excellence in the industry.


Last Chance to Enter the 20th Annual MEFFYS Awards – The ‘Oscars’ of the Mobile Ecosystem
Last Chance to Enter the 20th Annual MEFFYS Awards – The ‘Oscars’ of the Mobile Ecosystem

Don’t Miss Out

If you’re part of the mobile ecosystem and have been driving innovation, this is your moment to shine. Whether you’re advancing connectivity, redefining customer experiences, or championing sustainability, the MEFFYS are the platform to showcase your achievements.

The clock is ticking—submit your nomination today: Nominate for the MEFFYS Awards.


Are you planning to attend the MEFFYS in Barcelona, or have you submitted an entry? Let us know your thoughts in the comments below or share your favourite moments from past MEFFYS ceremonies!

How Businesses Can Benefit From The Digital World

The online space is taking the world by storm. Although it is still important to communicate and work without relying on devices, it is quite obvious how beneficial they are becoming in the world of business. 

No matter if you are a digital nomad or a business owner, it is important to align yourselves with the online world for business matters. Although some might prefer the traditional means of communication, marketing, and more, there are so many advantages of using the online space to enhance your business. 

Here are some ways that your business can benefit from utilizing the digital world.

How Businesses Can Benefit From The Digital World
How Businesses Can Benefit From The Digital World

Help every employee feel involved

With many businesses taking advantage of the work from home situation, it is more important and useful than ever to use the digital space to continue communication regarding business matters.

Many businesses are relying on virtual calls to host meetings now as they are more convenient and time-friendly. However, a great way to use the digital space and help every employee feel involved (no matter their personal needs) is to use communication help, such as translators. 

For instance, using sign language translation you can make everyone in your business feel included in meetings. This service can be ideal for virtual business meetings whereby a member of the team requires additional assistance. 

Improved customer experience

As well as making every employee feel involved and appreciated, using the digital world will improve your customer’s experience. There are many ways that using the digital space can enhance customer experience:

  • Social media engagement. With there being millions of social media users, the likelihood of your business having lots of interaction through social media accounts is high. Hence, you can engage with your customers and make your business easier to contact/more personable with the use of social media. 
  • Live chats. Should a customer want to get in touch with your business and acquire a fast response, then they could do so if you install a live chat service on your business website. That way, your customers will not need to wait for a response and, therefore, enjoy their communication experience. 

Improves employee output

Although employees can be productive with pen and paper, the use of the digital space can easily speed up business processes. Hence, employees can be more productive and increase their output. 

For instance, a marketing expert on the team might use a lot of their time creating and scheduling social media content. If they use the digital space and automation software, they can speed up their output yet reduce their manual labor. Hence, the digital space can take the pressure off and make work-life more streamlined. 

The higher your business’s output is, the quicker it can meet its targets and the more sales can be generated. Hence, your business will see greater success. 

To conclude, using the digital space will guarantee to offer your business many benefits. From improving employee happiness and productivity to customer satisfaction, it can do wonders for any business.