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Gadget Man – Episode 141 – Amazon Alexa is now providing NHS Medical Advice

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The UK Government’s ‘Department for Health and Social Care’ have today announced a collaboration between themselves and Multi-Billion Dollar tech firm Amazon to provide NHS website information via the popular Alexa platform.

Amazon Dot running Alexa next to a pill
Amazon Dot running Alexa can now assist with NHS based medical information

With immediate effect, UK owners of the Alexa based devices such as the Amazon Echo and Echo Dot will now be able to request medical information by asking their devices.

This morning, I spoke to Mark Murphy from BBC Radio Suffolk about the devices and their potential uses in health. You can listen in via the link about. Don’t forget to Like, Share, Subscribe and Comment!!

[videopress NgjTfiDu]

The press release is as follows:-

Press Release – 10 July 2019

The NHS is collaborating with Amazon to provide reliable health information from the NHS website through voice-assisted technology. 

The technology will help patients, especially the elderly, blind and those who cannot access the internet through traditional means, to get professional, NHS-verified health information in seconds, through simple voice commands.

Amazon’s algorithm uses information from the NHS website to provide answers to voice questions such as:

  • “Alexa, how do I treat a migraine?”
  • “Alexa, what are the symptoms of flu?”
  • “Alexa, what are the symptoms of chickenpox”

The technology has the potential to reduce the pressure on the NHS and GPs by providing information for common illnesses.

Voice search has been increasing rapidly. By 2020, half of all searches are expected to be made through voice-assisted technology.

NHSX will look at ways of making more NHS services available to all patients through digital technology. The announcement supports the commitment in the NHS Long Term Plan to make more NHS services available digitally.

Secretary of State for Health and Social Care Matt Hancock said:

We want to empower every patient to take better control of their healthcare and technology like this is a great example of how people can access reliable, world-leading NHS advice from the comfort of their home, reducing the pressure on our hardworking GPs and pharmacists.

Through the NHS Long Term Plan, we want to embrace the advances in technology to build a health and care system that is fit for the future and NHSX will drive this revolution to bring the benefits to every patient, clinician and carer.

Matthew Gould, Chief Executive of NHSX, said:

The public need to be able to get reliable information about their health easily and in ways they actually use. By working closely with Amazon and other tech companies, big and small, we can ensure that the millions of users looking for health information every day can get simple, validated advice at the touch of a button or voice command.

Part of our mission at NHSX is to give citizens the tools to access services and information directly, and partnerships such as this are an important part of achieving this.

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Gadget Man Episode 128 – The World Wide Web turns 30!!

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It only seems like yesterday when I was talking about the World Wide Web turning 25 years old and now before we know it, it’s now 30 years since the first HTML web page was authored and published by Sir Tim Berners-Lee.

The Web is, without doubt, the greatest invention of all time. It has made our planet smaller, brought together people from all walks of life and from every corner of the globe. It has made the world a much more accessible place, we can reach out to our idols and they can communicate back to us. We can transverse the globe and watch sunrises on opposite sides of the planet as they happen.

It truly is a modern wonder of the world. Cheers, Sir Tim!!

Sir Tim arriving at the Guildhall to receive the Honorary Freedom of the City of London - Image Credit - Paul Clarke
Sir Tim arriving at the Guildhall to receive the Honorary Freedom of the City of London – Image Credit – Paul Clarke

To find out how Sir Tim Berners-Lee is working towards a better Internet, visit his website.

To find out how CERN is celebrating, visit the World Wide Web at 30.

With the wonders of the web brings ‘Smart Assistants’, they are on our phones, computers and now independently as ‘Smart Speakers’, another true wonder borne from the internet, serving our every need and answering the answerable. These ubiquitous electronic pucks offer a gateway to enormous artificial intelligence-driven knowledgebases that are themselves learning as well learn from us, Machine Learning is driven by millions of users.

Of course, every now and then our assistants flicker or make strange noises, we might wonder if these are simply glitches or the first sparks of self-awareness?

I spoke to Mark Murphy at BBC Radio Suffolk about both Smart Speakers and the 30th Anniversary of the Web. Listen in above and don’t forget to LIKE, SHARE and SUBSCRIBE. See you next time!!

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Gadget Man – Episode 124 – Keyless Car Theft Explained and How to Stop it

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How many of us own and drive a vehicle with a keyless entry system? Well, it appears that many thousands of us that do have woken up this morning to a very worrying report from the General German Automobile Club (ADAC),

In order to unlock your keyless entry vehicle, you simply need to carry your key-fob. As you approach the vehicle, it recognises the encrypted signal transmitted from the fob. This, in turn, instructs the vehicles central-locking system to unlock the doors when you either touch the door handle or press the button on the door-handle. There is no requirement to insert the key into the ignition as the car is fitted with a start/stop button. If you own a car with both keyless entry and start/stop system, you aren’t alone, they are now widely used in hundreds of models or cars and in some cases motorbikes.

Now for the bad news. A recent study by the General German Automobile Club (ADAC) has discovered that the technology is far from secure in all but THREE cases and in fact the method of stealing a keyless vehicle is extremely simple.

In order to steal a keyless vehicle, a thief simply employs a rudimentary transceiver which takes the relatively weak signal transmitted and received from the fob to the car and amplifies it, it is then possible for the signal to reach from the fob to the car and hey presto, the car is unlocked and can (in most cases) be started.

[videopress VxMJuooi]

Once the car is running, the need for a key is obsoleted and the car can now be driven until it is depleted of fuel. In most cases, the cars are taken abroad and the retrofitted with standard locking and start systems. As long as the car does not stall, it will run for as long as the fuel tank will take it.

NO AMOUNT of hacking or decryption is needed, it is reliant solely on the amplification of the already transmitted signal!

Arnulf Thiemel, car-technician at the ADAC.
Arnulf Thiemel, car-technician at the ADAC. Image Credit: ADAC

Arnulf Thiemel, car-technician at the ADAC, said “The ADAC demands that vehicles be protected against any kind of manipulation and illegal access. For the affected vehicles, there must be solutions put in place to improve the security.  All new  vehicles should also be equipped with a methodologically that ensures secure safety solutions which also withstands neutral side checks”

Which cars and manufacturers were affected?

Unfortunately, it would appear that EVERY manufacturer tested has at least one model which could be stolen using the method above.

Alfa Romeo, Audi, BMW, Chevrolet, Citroen, DS Automobiles, Fiat, Ford, Honda, Hyundai, Infiniti, Jaguar, Jeep, KIA, Land Rover, Lexus, Mazda, Mercedes, MINI, Mitsubishi, Nissan, Opel, Peugeot, Renault, Seat, Skoda, SsangYong, Suzuki, Subaru, Tesla, Toyota, Volvo, Volkswagen and motorcycles from BMW, Ducati and KTM. 

The following vehicles could NOT be opened using this method but if already open it was STILL POSSIBLE to start and drive the cars.

BMW i3 (2014)
Infiniti Q30 (2016)
Mazda 2 Skyactive 90 Kizohu (2018)
Volvo XC60 T5 (2017)

The following vehicles could NOT be opened or started using this method.

Jaguar i-Pace (2018)
Land Rover Discovery (2018)
Land Rover Range Rover (2018)

The vehicles above are currently immune from this method of attack. This is because they employ a variation of the keyless system by broadcasting using ultra-wideband frequencies. Basically, the equipment used to amplify the signal is ‘currently’ unable transmit or receive at the radio frequencies used in these models of cars.

Jaguar-Land Rover filed the patent for this method of keyless access in 2017. We can now only hope that they freely license these patents to other car makers or a comparable technology can be developed.

What Now?

All too often our deep-rooted human needs to be ‘waited upon’ result in solutions which in the first instance appear to solve a problem that really didn’t exist, but in real-world use turn out to have a sting in the tail. In the case of the study by ADAC, it would appear that there are very urgent questions to answer and drivers should be aware of the security issues surrounding their vehicles.

Faraday Cases?

Prior to speaking to BBC Radio Suffolk, many listeners talked about using Faraday Cases or Bags to house their keys. The theory behind this was to block the signal completely whilst the car isn’t in use (ie. whilst the keys were stored in the home or place of work).

Faraday Bag for Keyless Fobs from Amazon

I personally believe that keeping the keys away from the car or placing them in a container which COMPLETELY blocks radio signals is the only way to avoid the potential theft of vehicles using this method. However, radio signals can travel through types of metal, so be ABSOLUTELY confident that anything you purchase to secure your fobs, does indeed work as described.

Immediate Steps to Take

If you are concerned about the security of your keyless car fob, contact your car’s manufacturer as soon as possible and ask them what steps they have taken to secure your car? Ask them if there are software updates to improve security? Ask them if these systems can be deactivated until such time as they can be completely secure?

Listen in!

This morning I spoke to Mark Murphy on BBC Radio Suffolk about the use of Faraday Cage technology to try and reduce the chances of Keyless entry cars being stolen. Listen in to the stream above. If you like what you hear or read, don’t forget to LIKE, SHARE and SUBSCRIBE. See you next time!

Matt
The Gadget Man

I previously spoke about this topic a while back, you can read and listen at this link Gadget Man – Episode 113

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Gadget Man – Episode 123 – The Demise of the Yellow Pages

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Earlier in the week, I spoke to Mark Murphy on BBC Radio Suffolk about the demise of the Yellow Pages directory.

The Yellow Pages was always sat alongside the equally large Phone Book, but had gradually declined over the years since the introduction of the Internet and increasing dominance of search engines such as Google which has made searching for and finding businesses much easier and informative.

Having rebranded as Yell.com many years back and diversifying it’s business interests as an ‘Internet’ brand, the directory has had a long and some might say “painful” death. In the way the Phone Book died in part due to privacy concerns, the Yellow Pages has died due to lack of interest. In our fast-moving world, there is no longer a place for archaic, expensive and out of touch printed directories. The internet now provides so much more. We will just need to find something else to keep the kitchen table from rocking!

You can listen to the on-air discussion we had about the Yellow Pages by clicking the link above. Don’t forget to Like, Share and Subscribe to the Podcast using your favourite Podcast service including iTunes, Google Podcasts, TuneIn and more!

See you next time!

Matt
The Gadget Man

Header Picture Credit: Comedy Nose – https://www.flickr.com/photos/comedynose/

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Gadget Man – Episode 121 – Too Much Smartphone Part III

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As we enter the final year of the second decade of the 21st century, the smartphone will surely be considered the most revolutionary gadget of the last 10 years.

Our phones are now firmly ingrained in our lives, joining us at home, at work, at play, at the dinner table, in bed, they come with us everywhere! Our lives are documented in detail, where we go, what we do, what we think and what we eat. We’ve now become news gatherers, critics and voyeurs all without realising it was happening in front of us.

Too Much Smartphone III
Too Much Smartphone III

The use of mobile phones stretches to every age group, from the elderly to the very young and with this comes concern as to the use of these devices. Should young people be allowed to use their phones at any time of the day OR night? Does it reduce conversation? Are we become LESS social?

I have now covered this subject twice in the past, you can read a listen in here and here, however now reports are informing us that phones DON’T cause our children harm, listen in to the podcast, where I talk to Mark Murphy on BBC Radio Suffolk about this latest contentious report.

As ever, if you enjoy listening in, Like, Share, Subscribe and Comment, I will see you soon!

Matt Porter
Gadget Man

 

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The Gadget Man – Episode 120 – The Resurgence of the Cassette

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As the new year dawns, we again look back, but this time it’s more than 30 years to yet another audio format resurgence. Now that Vinyl has once again become freely available to the masses after being all but condemned by CD’s, MP3’s and then streaming music, another format becomes the trend of choice. Yes, we are now being encouraged to revisit the Cassette Tape! Another Hipster trend or is there more to it?

HEAD’S UP!! You can listen in to me talking on BBC Radio Suffolk with Mark Murphy about my memories of cassette tapes, don’t forget to Like, Share, Subscribe or Listen directly.

For me, it’s difficult to understand how revisiting this format has any real appeal. The audio quality was mediocre, to say the least. Unless of course, you could afford $2,500  ($5000 in today’s money) for a Nakamichi Dragon Cassette Deck which in 1991 was widely considered to provide the best audio reproduction available.

Nakamichi Dragon Cassette Deck
Nakamichi Dragon Cassette Deck

For those of us unfortunate enough to be devoid of 5000 bucks, we instead looked at more portable alternatives, either in the shape of your unfriendly neighbourhood ‘Ghetto Blaster’ or the even smaller ‘Sony Walkman’. Whilst our aspirations for these two devices may have been the popular ‘break dancing’ movies of the era, we would have to face up to lesser versions of both.

Ghetto-Blaster or Boom-Box
Ghetto-Blaster or Boom-Box

The giant Ghetto-Blasters we dreamed of with 20 D-Size batteries, would, in fact, end up with less bulky and much less ‘blasting’ boom-boxes.

Sony Walkman Professional
Sony Walkman Professional

The incredibly sleek Sony Walkman’s would also be too expensive and thus instead we ‘made-do’ with cheaper and much poorer alternatives featuring tinny headphones and literally all DSP (digital signal processing) technology removed to either keep down costs or avoid licensing fees being paid by the manufacturers.

Tape Cassettes did launch the car and personal stereo experiences,  which went on to launch the digital experience that we all enjoy today. So just for this alone, we should be thankful. It does not, however, mean that cassette tapes sound any better than anything else that is currently available. We now don’t need to arduously fast-forward or rewind to our favourite tracks and we most certainly do not have to spend hours fiddling around with pencils to re-tension cassettes, it’s now so much easier. So maybe they should stay consigned to charity shops and eBay.

Matt

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Gadget Man – Episode 115 – To Binge or Not to Binge? The Rise and Rise of Streaming TV

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With the incredible rise in popularity of on-demand streaming services from Netflix, Amazon Prime, Google Play, NowTV, Rakatun and more, there is now no better time to watch our favourite movies and TV programmes.

We can now consume our TV using a variety of devices - Image Credit: Netflix
We can now consume our TV using a variety of devices – Image Credit: Netflix

We are not just simply watching TV, we are ‘consuming’ it! This fascination and above all, choice of programming has led millions of people to ‘binge’ on entire TV series over short periods. Evenings can now be spent watching multiple episodes of a series, with seemingly limitless content being served up automatically at the end of each episode, with entirely new content provided at the end of series.

The BBC have not ignored this either, they too are releasing entire series on their platform iPlayer whilst broadcasting the series in the standard week on week format on traditional television.

Now we are all comfortable with the digital switch-over, the set-top boxes can now begin serving up content over the internet without us even realising this is happening, the broadcasters have found their pot of gold.

Stranger Things has been a massive success for Netflix - Image Credit: Netflix
Stranger Things has been a massive success for Netflix – Image Credit: Netflix

Personally, I am a massive Breaking Bad fan, now enjoying it’s spin-off prequel Better Call Saul, both available on Netflix, but switching to Amazon Prime for The Grand Tour and watching movies on Google Play, all available using low-cost devices from Amazon, Roku, Apple and many more!

Apple also have been investing heavily in the streaming marketplace - Image credit: Apple Inc
Apple has also been investing heavily in the streaming marketplace with their Apple TV  – Image credit: Apple Inc

We have now turned a corner, once this technology was the go-to place for our kids, now we have embraced it, there is no going back. Netflix, Amazon, Apple, Google and Sky are now the streaming big hitters with astronomically large budgets, high-quality content and the power to break the traditional status quo enjoyed in the UK by the BBC and ITV.

Now WE decide what we watch.

Listen to my interview with Mark Murphy from BBC Radio Suffolk, where I talk enthusiastically about my personal experience of binge-watching streaming TV.

Matt Porter
The Gadget Man

If you have enjoyed reading and listening to this episode, please remember to Like, Subscribe and Share!

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Gadget Man – Episode 113 – What is Keyless Car Crime?

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Following reports of an increase in car-related crime, I spoke to Mark Murphy on BBC Radio Suffolk about what can be done to reduce the chances of falling foul to Keyless Car Crime.

Keyless Keyfobs are devices that have come to replace the ‘traditional’ car entry methods which required us to actively press a lock/unlock button on our fobs. Instead the car constantly ‘polls’ the keyfob and when you within a short distance of the vehicle, automatically opens its to allow for entry. It also enables the driver to start and stop the car using on dash buttons.

As is usual, technology strives to make our lives easier, but also it seems gives criminals new opportunities to steal our vehicles. Readily available gadgets can be purchases specifically to scan for these ‘handshake’ signals between car and fob and upon interception, thieves can drive the cars with an instantly cloned device.

It is important to note that many cars will allow the car to be driven even if the key is no longer present. Check with your manufacturer if this is the case with your vehicle.

Rather than concentrate on the specific technology to achieving this wireless theft, drivers should concentrate in the short term on how they can ensure their cars are secure.

Leading car security organisation, Thatcham Research have published a list of steps we as drivers should follow to ensure this security. This very list has been adopted by Police forces across the UK.

  1. Contact your dealer and talk about the digital features in your car. Have there been any software updates you can take advantage of?
  2. Check if your keyless entry fob can be turned off. If it can, and your dealer can also confirm this, then do so overnight.
  3. Store your keys away from household entry points. Keeping your keyless entry fob out of sight is not enough – thieves only need to gain proximity to the key before amplifying the signal.
  4. Be vigilant. Keep an eye out for suspicious activity in your neighbourhood – and report anything unusual to the Police.
  5. Review your car security. Check for aftermarket security devices such as Thatcham-approved mechanical locks and trackers, which are proven to deter thieves. A list can be found on the Thatcham Research website, here.

You can also download the Suffolk Constabulary ‘Tips for Drivers’ factsheet below. I have also included links to key pouches that block scanners. These can be purchased from Amazon using the links below.

Don’t forget to ‘Like’, ‘Subscribe’ and of course ‘Comment’ and stay tuned for our reviews and comment.

Security Tips for Drivers with Keyless Entry Vehicles - Suffolk Police
Security Tips for Drivers with Keyless Entry Vehicles – Suffolk Police

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Gadget Man – Episode 112 – Too Much Smartphone!

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The Genie is now officially out of the bottle! We use our smartphones too much!

Most of us will already know this though, how could we miss it? You only have to travel on buses, trains and planes to see myriads of people sitting quietly staring at their smart phones, glued to Facebook, Snapchat or Twitter, scrolling through the latest news.

In restaurants alongside the place settin will sit a smartphone, ready at a moments notice to be snatched up and used to photograph a plate of food of a group selfie.

At rock concerts, the crowd is now lit up by mobile phone screens at they live stream or record a band whilst watching on those same screens, perhaps forgetting to watch and enjoy the band live rather than by proxy.

A designated 'Cellphone Sidewalk' in Chongqing, China. Photo credit: China Daily/Reuters
A designated ‘Cellphone Sidewalk’ in Chongqing, China.
Photo credit: China Daily/Reuters

In homes across the world, millions of people are sitting scrolling through their devices, then standing and walking into the kitchen, the phone still in front of their faces, then to bed, when finally after another 10 minutes of messaging, the phone is plugged in to finally rest and recharge, it’s peace only broken in the middle of the night as a hand reaches out to grab it and check Facebook.

Apple iPhone 8 and 8 Plus are one of the most popular smart phones in the UK
Apple iPhone 8 and 8 Plus are one of the most popular smart phones in the UK
Image Credit: Apple

As morning breaks, a sleepy hand reaches out, slowly grabs the device and the day begins again.

This information overload is affecting peoples brains, our bodies are fooled by the blue light from an LCD screen and now we believe it is daylight 24 hours a day. We are conditioned to rely on our devices for everything, for affirmation from our friends, to give that affirmation back in a pre-formatted ‘Sending Hugs 🤗🤗🤗’ .

So, have we forgotten how to communicate? Are we now so reliant on our smartphones, that we no longer feel the need to use it for it’s original purpose? That of speaking to people and conveying our true feelings without relying on pre-programmed ’emotions’ invented by clever people in California.

Samsung Galaxy S9 with Infinity display
Samsung Galaxy S9 with Infinity display providing vast displays in the palm of your hand.
Image Credit: Samsung

Time will tell, but no amount of intervention by software giants will put that Genie back. We as a race have to take that step.

I spoke to Mark Murphy at BBC Radio Suffolk about the obsession with smart phones this morning. Listen to the stream above, I would love to read your comments on the subject.

Matt Porter
Gadget Man

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Gadget Man – Episode 110 – Electric Vehicle Charge Points in the home

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Transport Secretary Chris Grayling has announced proposals to change building regulations to encourage the mandatory installation of electric vehicle charge points in new homes and offices. New street lighting columns which service on-street parking will also have charging points in appropriate locations.

Along with these changes, the government has also promised more money to fund the charging infrastructure.

Rt Hon Chris Grayling MP as Secretary of State for Transport
Rt Hon Chris Grayling MP as Secretary of State for Transport. Image Credit: HM Government.

Mr Grayling said the proposed measures would mean the UK having “one of the most comprehensive support packages for zero-emission vehicles in the world”.

“The prize is not just a cleaner and healthier environment but a UK economy fit for the future and the chance to win a substantial slice of a market estimated to be worth up to £7.6 trillion by 2050”.

Tesla Destination Charger, Adelphi Distillery
Tesla Destination Charger, Adelphi Distillery – Image Credit: Matt Porter

I’ve tested 14 different electric and hybrid cars and I’m obviously sold on the idea of alternative fuel cars. Having travelled from Ness Point to Ardnamurchan in Scotland in a Tesla Model S 100 D and found the charge network was already in place, but improvements and investment from the Government would be very useful. With mass production of electric cars and more importantly lithium-ion batteries, the costs should come down in line with petrol and diesel powered cars. We should also look forward to electric powered lorries in the near future too. Exciting times indeed!

This morning, I spoke to Mark Murphy at BBC Radio Suffolk about the proposals. To listen to what I had to say, click on the stream above.

What do you think about electric cars, do you think they will be mainstream in your lifetime? Let me know in the comments below.